Privacy Policy

Effective Date: 10/06/2025

Last Updated: 10/06/2025

Spatium Offices Pvt. Ltd. (“we”, “our”, or “us”) operates the Spatium Hub mobile and web application (“App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app or any of its services.

1. Information We Collect

1.1 Personal Information

When you use Spatium Hub, we may collect:

  • Name, email address, phone number

  • Company/organization details

  • Photo ID or government-issued ID (for visitor verification)

  • Payment information (processed via secure third-party gateways)

  • Device and app usage data

1.2 Non-Personal Information

  • Device type, operating system

  • IP address, browser type

  • App usage patterns (crash logs, page views)

2. How We Use Your Information

We use the collected information to:

  • Facilitate bookings, check-ins, and transactions

  • Improve our services and app performance

  • Send transactional and notification emails/SMS

  • Provide customer support

  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We may share your data with:

  • Service providers (e.g., payment gateways, SMS/email providers)

  • Security agencies or law enforcement, if required by law

  • Clients or hosting companies, only when you visit their premises (e.g., visitor pre-registration)

All third parties are bound by confidentiality and data protection agreements.

4. Data Security

We implement standard security protocols (e.g., SSL encryption, access control, regular audits) to protect your data. While we strive to ensure security, no system is 100% secure.

5. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at [email protected].

6. Retention of Data

We retain your personal data only as long as necessary for the purposes stated above or as required by law.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be communicated via the app or your registered email address.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices:

📧 Email: [email protected]

📞 Phone: +91 7259356200

🏢 Address: Spatium Offices Pvt. Ltd., JP Nagar Industrial Area Road, Sarakki Industrial Layout, Dollar Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078